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Terms and Conditions

Last updated: May 12, 2026

1. Program Description

These Terms govern your enrollment in the Follow Up SMS notification program. By opting in, you agree to receive automated transactional text messages from Follow Up, including account alerts, reminders, and status updates.

2. Messaging

Message frequency varies based on account activity. Msg & Data rates may apply.

3. Opt-Out

Reply STOP at any time to cancel. You will receive a confirmation message and no further messages will be sent. To re-enroll, reply START or opt in again through the platform.

4. Help

Reply HELP for assistance, or contact us directly at support@usefollowup.ai.

5. Eligibility

By enrolling, you confirm that you are the account holder or have authorization to use the mobile number provided, and that you are at least 18 years of age.

6. Limitation of Liability

Follow Up is not liable for delayed or undelivered messages due to factors outside our control, including carrier issues or device compatibility.

7. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the service constitutes acceptance of the updated Terms.

8. Contact

For questions or support: support@usefollowup.ai

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